The Workplace Violence program focuses on the issues of reoccurring violence presently seen in our society.
Primary emphasis is on proactive skills and awareness levels enabling intervention and management of potentially dangerous persons. Primary areas of concern are:
- Dynamics of violence
- Violence is the end result of a series of discernible emotional and behavioral stages.
- Management plan for workplace violence
- Company policy that defines unacceptable behavior and consequences.
- Incident management team
- Multidisciplinary team skilled in assessment and management of potentially dangerous persons.
- Utilization of employee assistance programs
- Termination considerations
- Threat assessment skills
- Areas of inquiry and analysis
- Facts of the situation that brought the subject to the attention of company management
- Background information on the subject that assists in threat assessment
- Attack related behaviors
- Behaviors suggestive of the potential for violence
- Motives
- Target selection
- Emphasis on listening skills
- The discipline to listen properly and the skills to discern the subtleties of what is being said.
- Integration of above factors allows for thoughtful analysis and estimates as to the degree of potential danger. Additionally, informed knowledge of the subject complements the management process should it be needed.
- Training issues
- Informed company employees constitute the foundation of a proactive philosophy designed to identify potential dangers in the early stages.
A PowerPoint presentation incorporating the above instructional elements would utilize numerous video and audio case studies, all designed to reinforce teaching points. The presentation would run four hours or less depending on the client’s need. Topical handouts would be supplied.
The above program could be modified to accommodate a presentation directed towards school violence focusing on adolescents and a school infrastructure informed as to key issues and skills.
This program focuses on skills and procedures needed to protect persons at risk. The presentation is broken down into the following classes:
Principles of Protection
- This class addresses the overall protective philosophy of the United States
Secret Service, such as 360 degrees of protection, perimeters of defense, and a
thoughtful identification system allowing for controlled access to a
protectee.
Duties of the Advance Person
- Explanations of concepts and goals relative to prior preparation of sites to be visited by a protectee.
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Working the Protectee (inner perimeter protection)
- Study of the components necessary for successful inner perimeter protection. Emphasis on formation, tactical response of shift personnel, individualized responsibilities, such as shift person, shift leader, detail leader; rapport with protectee and commensurate ethics and discretion needed to be exhibited by the detail.
Counter Surveillance Techniques and the Driving Function. (Classroom only)
- This class recognizes the particular dangers inherent in driving situations. Statistics reflect that driving situations are typically where the protectee is in the most danger, especially where the threat analysis suggest that the danger will come from a criminal or terrorist group.
Protective Intelligence
- Analysis of the basic components; collection, evaluation, integration with existing information, and management of threat. Specific emphasis is placed on the type of threat, i.e., criminal, terrorist, mentally unbalanced.
The above classes are complemented by two or more topical films. PowerPoint format will be utilized and handouts supplied.
This presentation runs from one to three days in length depending on the client’s need. A presentation lasting three days would allow for the utilization of practical exercises such as proximity formation training and scenarios where the students actually “advance” a site to be visited by the protectee.
Surveys of facilities in need of monitoring access in order to reduce risk.
Analysis of facilities would focus, where appropriate, on the following:
- Entry and exit points
- Access devices
- Key cards
- Locks
- Technical security
- Closed Circuit TV’s
- Alarms
- Beam, movement, infrared
- Doors, windows
- Fire
- Guard force appraisal
- Medical
- Training
- Appropriate resources
- Institutional infrastructure
- Policies
- Training
- Preparedness
- Analysis of historical elements of concern
- Prior criminality
- Workplace violence concerns
- Neighborhood issues
Surveys would be personalized to accommodate the unique needs of the particular client. Appropriate recommendations, utilizing pertinent photographs, would be made.
These presentations are information based and are designed to educate attendees as to basic issues that make up the complicated dynamic referred to as “terrorism”. In order to deal with adversity of this type you have to understand what motivates the issue philosophically, religiously, ideologically, strategically, and tactically.
Potential topics addressed may include but are not limited to the following:
- Definitions of terrorism
- Dynamics of terrorism
- History and sequential phases of terrorism (recruit, train, fund, plan, operations, etc.)
- Groups
- Al Qaeda, Hamas, Hezbollah, Jemaah Islamiyah (South East Asia), Chechnya factions, Algerian, Iraqi, And Afghan groups, as well as nationalist groups such as the IRA, ETA (Spain), and the FARC (Colombia)
- Understanding of terrorist networks with an emphasis on radical fundamentalism
- Group dynamics
- Cultural / religious influences
- Cell structure
- Strategic and practical goals
- Cyberterrorism
- The dark side of the Internet and computer technology
- Propaganda and the manipulation of the media
- Narcoterrorism and the utilization of illicit trade
- Financial analysis
- Money laundering
- “Hawala” system
- IVTS (Informal Value Transfer System)
- State support of terrorist groups
- Private sector support
- Analysis of the “Patriot Act” as it relates to monetary issues and interdiction of terrorist funds.
- Analysis of “4th Generation” warfare and insurgencies (Iraq)
- This is another term for guerrilla warfare or asymmetrical warfare
- Study of suicide bombers
- Cultural and psychological motivations
- Topics such as this require a reasonable understanding of “Islam” and the distortions of a legitimate religion by organizations such as Al Qaeda
- Understanding the concept of “Intelligence”
- Process of collection, analysis, and operational utilization.
- Police sometimes view this process as something foreign to the way they work. In reality many police skills/functions are similar to the intelligence process.
- Lessons learned from the World Trade Center bombings
- Strategies for success in dealing with terrorism.
Presentations on terrorism have the flexibility to be substantially altered to suit the needs of a particular audience as to time and depth of content.
Power Point and topical films will be utilized. |
